Q & A

[vc_row type=”vc_default” margin_top=”0″ margin_bottom=”-50″ css=”.vc_custom_1491990393354{padding-top: 60px !important;padding-bottom: 20px !important;}”][vc_column offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css=”.vc_custom_1491990396866{padding-bottom: 50px !important;}”][ultimate_heading main_heading=”WE ARE USUALLY ASKED ABOUT” spacer=”line_with_icon” spacer_position=”bottom” line_height=”2″ line_color=”rgba(204,204,204,0.85)” icon=”icomoon-font-awesome-14×14-star” icon_size=”14″ icon_color=”#cccccc” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:20px;” main_heading_line_height=”desktop:30px;” line_width=”230″ spacer_margin=”margin-bottom:40px;”][/ultimate_heading][vc_accordion active_tab=”false” collapsible=”yes” style=”2″][vc_accordion_tab title=”Does Online Train Store do repairs and installations?”][vc_column_text]No, not at at this time.  We might start doing this in the future and will update this section if that changees.

We can however program Loksound or other programable decoders if you leave the a note in the order as to what sound files you would like[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title=”Does Online Train Store download sound files to decoders?”][vc_column_text]Yes we download sound files at no additional cost on decoders purchased from us.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column offset=”vc_col-lg-6 vc_col-md-6 vc_col-xs-12″ css=”.vc_custom_1491744105105{padding-bottom: 50px !important;}”][ultimate_heading main_heading=”DIDN’T FIND THE ANSWER?” spacer=”line_with_icon” spacer_position=”bottom” line_height=”2″ line_color=”rgba(204,204,204,0.85)” icon=”icomoon-font-awesome-14×14-star” icon_size=”14″ icon_color=”#cccccc” main_heading_style=”font-weight:bold;” main_heading_font_size=”desktop:20px;” main_heading_line_height=”desktop:30px;” line_width=”230″ spacer_margin=”margin-bottom:40px;”][/ultimate_heading][vc_column_text css=”.vc_custom_1543799141876{padding-bottom: 35px !important;}”][/vc_column_text][dt_contact_form fields=”name,email,message” message_height=”5″ required=”name,email,message” button_title=”Send Question” button_size=”medium”][/vc_column][/vc_row]